ABOUT US

Stemo Ltd is a leading company in the field of information and communication technologies.

We know that we achieved and retained this success owing to the confidence of our customers and partners. Therefore, the professionalism and goodwill are our obligation. The greatest recognition for our efforts is when

OUR CUSTOMERS BECOME OUR FRIENDS!

ABOUT US
Stemo Ltd is a private Bulgarian company founded in February 1991 by four computer specialists. The firm started its activities by delivering computer equipment and producing software.

Today Stemo is recognized as a leader in the field of information and communication technologies. The company has own 15 commercial offices, service and retail centers, warehouses, a training center, equipped with modern information, technical and transport facilities. The branches of the company are based in the largest cities in Bulgaria: Sofia, Plovdiv, Varna, Stara Zagora, Burgas, Rousse, Pleven, Blagoevgrad, Kozloduy, Gabrovo.

Stemo offers a wide portfolio of IT products, solutions and services which help the customers build and enhance the efficiency, productivity, security and reliability of their IT infrastructure.

Our versatile professional experience and expertise allow successful implementation of complex projects covering the complete life-cycle of each information system: consultations, research, analysis, design, planning, implementation, training, exploitation, optimization, maintenance and upgrade.

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OUR MISSION
We work hard to be in a favor of the customers providing high-quality products and services in the field of information technologies. We believe that this will ensure the necessary development of the company to serve its employees, customers and the society.

As an organization that has gained leadership position in information technology and high social prestige, we consider our duty to obey any our action of this mission, protecting and developing the achievements.

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ORGANIZATION STRUCTURE
The organization structure of Stemo guarantees maximum effectiveness and assistance to customers. There are the following divisions established:

  • Management and administration
  • Marketing
  • Sales
  • Software house
  • Business solutions
  • Support services
  • Training and certification center
  • Finance and accounting
  • Purchasing
  • Warehouse and logistics
  • Human resources
  • Quality management

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Sofia Sofia shop 1
   
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Sofia shop 2 Sofia service
   
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Plovdiv Pleven
   
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Varna Bourgas
   
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Blagoevgrad Stara Zagora
   
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Rousse Gabrovo

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TEAM
Stemo employs more than 250 highly-qualified specialists: commercial and technical consultants, service engineers, designers, programmers, economists, etc. Their high professionalism, motivation and loyalty are essential for the success of the company.

The specialists of Stemo are freely able to express their personal qualities and abilities. They work in a pleasant and stimulating working environment. The ambition of the company is its employees to obtain maximum satisfaction from their work and professional realization. Therefore Stemo provides some of the best conditions and opportunities for development and improvement in the field of information and communication technologies.

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QUALIFICATION
The professional qualification of our specialists is a prime factor for the quality of their work and customers’ satisfaction. We attach great significance to the professional qualifications of staff and invest significant resources to its development and improvement. All employees of Stemo regularly take part in various training programs, including for building skills for identifying and satisfying customer requirements.

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MAIN ACTIVITIES
The main directions of activity of Stemo cover almost all products, solutions and services in information technology and include:

  • design, building and maintenance of complex information and communication systems
  • supply and installation of computer and office equipment, software and consumables
  • warranty and post-warranty support of computer equipment
  • specialized support of system and application software
  • software production
  • specialized IT services
  • training and certification services

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QUALITY MANAGEMENT
The quality management system of Stemo was implemented in 2000. It is certified in compliance with the requirements of international standards ISO 9001:2008 and AQAP 2110 and covers all branches and activities of the company. The system ensures a high level of customer satisfaction, contributing to the stable development of the company and the fulfillment of corporate objectives.

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PARTNERSHIP

Direct Authorized Partner

Stemo is a certified direct partner of leading world manufacturers:

Partnerships in the sphere of defense and security

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PRODUCTS
Stemo offers over 9000 high quality IT products. Most of them are kept in stock:

  • computers, servers, data storage systems
  • network and communication equipment
  • uninterruptible power supply
  • printers, copiers, scanners, multifunctional products
  • multimedia projectors, digital cameras and camcorders
  • system and application software
  • consumables
  • accessories
  • spare parts

The company is able also to provide the best prices for the products of the producers with whom it has no direct agreements.

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SOFTWARE HOUSE
Stemo software house was founded in 1993 and is an important unit of the company structure. Its team consists of highly-qualified professionals with long experience in development and implementation of software solutions work: designers, analysts, programmers, quality assurance specialists, project managers and consultants.

The activity of the software house includes all stages required for producing quality software solutions, meeting the customers’ needs, among them, research, analysis, identification of demands, planning, design, testing, implementation, training and support.

The products of the software house are built upon the latest development technologies such as: Microsoft .NET (C++, C#, ADO.NET, XML, ASP.NET and Windows Forms), Java EE (Java, Oracle, JDBC, Hibernate, XML, Servlets, JSP, Swing, EJB, JBoss). They are distinguished for their high productivity, flexibility, adaptability, intuitive user interface, capacity for updating and development, and cover a wide range of problems related to optimization and management of information.

The principal areas of specialization of Stemo software house are:

  • relational database – solutions based on Oracle Database (Real Application Cluster, Disaster Recovery by Oracle Data Guard and stand by database, Enterprise Grid Control, creation of replication environment), complex information systems, financial, warehouse and accounting systems, registers, etc.
  • business management systems - ERP solutions and platforms for integration and applications, based on mySAP Business Suit and SAP All-In-One, among them:
    • branch solutions for automobile dealers and financial organizations - they comprise activities associated with the purchase, import, sale, leasing, service and insurance of automobiles
    • branch solutions for producers of wine and alcoholic beverages - includeing the activities associated with buying out grapes, wine production, purchase of materials, sales, export, excise management, contract management, etc.
  • corporate systems for team work and working process organization,systems for document management and processing, company communication solutions, etc.
  • Internet applications - web-portals, content management systems, e-shops
  • customized applications development - CAD/CAM systems in textiles, systems for recording, archiving and voice data processing, etc.
  • internal software projects - software solutions which are intended for performing the activities of the company and meeting its internal information needs.

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Database management
Stemo software house was founded in 1993 and is an important unit of the company structure. Its team consists of highly-qualified professionals with long experience in development and implementation of software solutions work: designers, analysts, programmers, quality assurance specialists, project managers and consultants.

The specialists from Database Department in Stemo software house are proven professionals certified for Oracle Database and Oracle RAC. They have extensive experience in providing expert services and development of ingenious solutions on various platforms and in numerous configurations.

Stemo is Oracle Certified Advantage Partner and has the highest level of expertise for building professional solutions on Oracle Database, as well as practical experience for solving various business-critical problems and tasks of the customers in the field of databases.

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Database services

  • standard installations - all supported combinations of hardware, operating systems and Oracle Database versions in variants with one server or RAC
  • migration, upgrade, patching - guaranteed minimum risk for the system
  • implementation of specialized type solutions - integrated solutions that ensure receipt of finished product:
    • implementation of strategies for data protection, backup and recovery
    • implementation of strategies for disaster recovery
    • implementation of strategies for building systems with high-availability
    • database management and supervision
    • audit of database systems
  • subscription servicing - packaged services according to the exact requirements and capacity of customers:
    • initial and scheduled audit
    • preventive maintenance
    • number of hours for consultations
    • number of incidents
    • assistance during the contact with Oracle Support Services
    • guaranteed time for reaction
  • other database services
    • consultations on all matters concerning Oracle Database
    • performance tuning of Oracle Database - troubleshooting and improving productivity
    • providing a test environment
    • designing databases and building solutions
    • specialized practical training

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Business management systems
The business management solutions we offer are based upon SAP technologies and allow companies and organizations to dynamically adapt their processes to customers’ demands and market conditions. They provide means for managing the relationships with customers, suppliers, logistic partners, financial service providers and employees in order to ensure higher effectiveness and profit.

Stemo is SAP Channel Partner and has a team of professionals who help customers to implement and integrate SAP solutions, to optimize their business processes by providing strategic consultations.

Our extensive experience allows the company to cover all stages of the life cycle of information systems, which is essential for effective implementation of complete solutions for business management:

  • research and analysis of business processes of the organization and developing solutions for their optimization
  • professional advice on optimization of the organizational structure and processes
  • coordination between the implementation team and the departments in the organization in order to attain objectives
  • system integration of IT infrastructure on which SAP is implemented - hardware platforms, databases, systems for data storage and data protection, computer networks and communications, mobile devices
  • system integration of information infrastructure on which SAP is introduced – hardware platforms, databases, data storage and data protection systems, computer networks and communications, mobile devices
  • adaptation of information systems to the requirements and processes in the organization and the individual concept of the project
  • training of users to achieve maximum efficiency from the implementation of the system
  • active and effective assistance to fulfill the business goals of the clients

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Some projects realized by the Stemo software house:

Ministry of State Administration and Administrative Reform - a pilot project “Integrated administrative services at state and local level and providing public services” for constructing e-government. Analysis, design, development and implementation of unified environment for documents exchange, implementation of 9 electronic services, PKI, consultations.

Ministry of Justice - development, supply and implementation of relational database management system. Analysis and design of Data Warehouse and respective registers.

Ministry of Labour and Social Policy - analysis and current state evaluation report, development of internal standards for compatibility of information systems of structural units in the Ministry of Labour and Social Policy.

Public Procurement Agency - design, development and implementation of the Agency information system. Training.

Council of Ministers - analysis, design, development and implementation of an information system for prevention and counteraction to corruption under the project “Strengthening the Capacity of the Anti-Corruption Commission to Counteract Corruption in Public Administration and Judiciary”.

Ministry of Economy and Energy - analysis, design, development and implementation of two independent information systems - ”Licensing the trade with ferrous and non-ferrous metal scrap” and “Licensing, registration and permits for commercial transactions with precursors“.

Ministry of Economy and Energy - development and implementation of a management information system providing means for automation of the processes for managing European regional development funds (ERDF) and information services for the 28 regional offices of the Executive Agency for Encouraging Small and Medium Businesses.

Ministry of Economy and Energy - implementation of an information system for managing Operating Program “Development of the Competitiveness of the Bulgarian Economy”.

Ministry of Economy and Energy - consultant services for assisting the operation, exploitation and further development of IS for administering the Operating Program “Competitiveness”.

Ministry of Agriculture and Food - design, development and implementation of a software product “Database of the recognized and provisionally recognized organizations of producers of fruit and vegetables and their associations in the Republic of Bulgaria”.

Bulgarian Posts - design and development of an information system for a unified database of postal addresses in Bulgaria.

State Agency for Metrological and Technical Surveillance - delivery of document management system based on a portal and relational database, intended for exchanging and providing information in the fields of metrology, conformity assessment and market surveillance.

National Revenue Agency - analysis, design, development and implementation of software product “Risk Management”. Specialized training for administrators and users.

Ministry of Agriculture and Food - analysis, implementation, installation, setup and training. Internal information web-site for the needs of the Ministry.

Ministry of Agriculture and Food - development of information system for the Department of Agro-statistics in the Ministry, designed to collect, manage and analyze operating information received from the regional structures of the Ministry.

Registry Agency - system integrator for “Creating and implementing a commercial register for the Registry Agency”. Development of common standards, consultation and integration activities, tests participation.

Financial Intelligence Agency - delivery and implementation of applied software specific for the agency activity under the project “Updating the technological environment in the Financial Intelligence Agency” intended for assisting investigative activities, automated analysis of information and investigation of interrelated cases, as well as a graphic software product for visualization and analysis of inquiry information. Training services.

Ministry of Finance - analysis and design of a relational database management system under the project “Implementation of the Strategy for Reform of the Judiciary in Bulgaria EUROPEAID/115514/D/S/BG”.

Commission for declassification of documents and announcing affiliation of Bulgarian citizens to the state security and intelligence services of the Bulgarian People's Army - analysis, design, development and implementation of specialized software for centralized archive of the Commission.

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ACHIEVEMENTS
The development of the company is marked by achievements that are the basis of earned self-confidence and optimism:

1995-1998 - the largest partner of HP in Bulgaria
1996 - awards HP Best Index Retail Partner and HP Best Supplies Partner
1998 - certificate for largest contribution to the results of HP in Bulgaria
1998-1999 - among the top 8 companies ranking in the IT TOP 100
2000 - award for the largest sales of Microsoft products. The biggest deal with Microsoft software in Bulgaria
2001 - ISO 9001certification of the company’s quality management system
2001 - Gold Microsoft Certified Partner for Support Services
2001-2002 - company with the highest number of completed public procurements contracts
2002-2004 - among the top 5 ranking of the IT TOP 100
2004-2005 - the largest project for supply and installation of computers, servers and software for building information system of the Ministry of Justice worth 2.8 million euro
2005 - No 1 system integrator and hardware supplier in IT TOP 100 ranking
2005 - largest project for computerization of Bulgarian schools completed - over 20 000 workstations and peripherals, worth more than 7 million euro
2005 - project for development of information system of the National Revenue Agency, 6352 workstations, worth 4.4 million euro
2006 - certification of the company’s quality management system according to the NATO AQAP 2110 standards
2006 - system integrator No 1 and second place in IT TOP 100 ranking
2007-2008 - system integrator and hardware supplier No 1 in the rankings IT TOP 100 of IDG Bulgaria and TOP100 of Pari newspaper
2007-2009 - contractor on the pilot-project for construction of e-government in Bulgaria together with HP and Siemens

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FINANCIAL RESULTS
The financial results of the company show a stable development. The average annual growth for the last five years exceeds 24 percent, which is significantly above the average growth of IT sector in the country. In 2008, total revenue from sales of goods and services were 39.7 million euro. The results of Stemo position the company as an acknowledged leader in the field of information and communication technologies.

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OUR CUSTOMERS
Among our customers are the biggest corporate organizations in Bulgaria, state and local government, enterprises from industry, energy, telecommunications companies, banks, educational and medical institutions, NGOs and thousands of medium and small enterprises and individuals. Each year, the number of customers of Stemo exceeds 10 000.

We thank for the fruitful collaboration and wish success to all our customers and partners!

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