Stemo is an authorized services provider of HP, Cisco, Fujitsu, Dell, Canon, Toshiba, Xerox, LG, BenQ. We put considerable effort and resources to guarantee that our service activity conforms to the high standards of these leading world manufacturers - effective internal organization, high professionalism, quick and quality repairs, wide range of spare parts available, mobility, attention and responsiveness to each customer.
Stemo has service centers located in the following cities:
SERVICE CENTERS
Blagoevgrad
bul. St. St. Kiril and Metody 2
phone (073) 882480
fax (073) 882481
e-mail:
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Plovdiv
bul. Bulgaria 108A
phone (032) 969229
fax (032) 969101
e-mail:
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Bourgas
Adam Mitskevich 5
phone (056) 843592
fax (056) 530414
e-mail:
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Rousse
Angel Kunchev 38
phone (082) 874924
fax (082) 834018
e-mail:
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Gabrovo
Nikolaevska 41
phone (066) 822452
fax (066) 800453
e-mail:
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Sofia
bul. Tsarigradsko shose 135,
Building Office Express
phone (02) 8162363
fax (02) 8162360
e-mail:
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Kozloduy
NPP Kozloduy
phone (0973) 72826
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Stara Zagora
General Gurko 61
phone (042) 605218
fax (042) 600219
e-mail:
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Pleven
bul. Rousse 6
phone (064) 802378
fax (064) 802581
e-mail:
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Varna
Otec Paisii 42
phone (052) 600662
fax (052) 603968
e-mail:
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Services resources
Service specialists
- with versatile professional experience in installation, maintenance and repair of computer and office equipment. Certified in accordance with the qualification programs of the manufacturers, covering their high requirements and standards.
Territorial coverage - service centers in all branches of the company and partner service receptions in the regional cities without company presence, providing high efficiency in customer service throughout the country.
Facilities and spare parts - Stemo service centers have modern facilities, vehicles, tools and equipment to perform quality diagnostics and repairs. We maintain a substantial stock of spare parts which are delivered directly from the manufacturers.
Information system - enables management and control in real time of all service activities and processes. The system provides customers with updated information on the status of their service orders through sms, e-mail messages and directly in the website of the company.
Services
Warranty and post-warranty service - repair and maintenance of the whole range of computer and office equipment Stemo supplies, whether purchased from us or from another reseller.
Additional warranty - extends period of the warranty service and expands the level of service that customers receive with the standard warranty. Increases the efficiency of investments made in IT infrastructure.
Subscription - convenient for the customers long term form of service support, including pre-contracted requirements for response time, place and time of repair, provision of replacing equipment, maintenance, software support, extra work-hours, etc.
Networks building and systems installation - specialized services involving complex infrastructure solutions meeting the highest world standards for quality and reliability.
Expansion and modernization of information systems - integration services, provision of hardware or software compatibility, increased performance and efficiency, introduction of new means and methods of communication.
Professional consultations - on the effective use of computer equipment and software, selection of computer products, expansion and upgrading of information systems, archiving and data protection, solving technical problems and others.
Delivery and installation - on-site delivery, installation and introductory training for use of purchased equipment and software, etc.
Stemo has extensive and versatile experience in servicing computer equipment and information systems of the biggest Bulgarian corporate organizations, small and medium enterprises and private individuals. Every day, our experts solve various problems and save time and money to our customers.
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